Customer Experience 101: How to Improve CSAT Rate?
9 out of 10 customers prefer to buy from a company or stay with the company that provides the best customer experience. In fact, customers are happy to pay...
Read More ⟶9 out of 10 customers prefer to buy from a company or stay with the company that provides the best customer experience. In fact, customers are happy to pay...
Read More ⟶We are extremely elated to share that iCallify is going to be part of one of the leading technology conferences and events, ClueCon Developers Conference 2022. iCallify is going...
Read More ⟶Technology tools have helped businesses to thrive in a highly competitive and demanding environment. Technology has invented multiple tools to meet each specific business need. In the call center...
Read More ⟶More than 200 million businesses use Facebook for business and out of them 90% of businesses are active on this social networking platform to run their marketing and advertising...
Read More ⟶Patient care and healthcare have been the major focus for many developed and underdevelopment countries. Healthcare has been a prime concern in some countries across the world. The pandemic...
Read More ⟶Customer experience is necessary for any business. That is why people have stopped outsourcing their customer care jobs and started setting up an in-house customer care center using an...
Read More ⟶A call center solution benefits all different horizons of industries, but some of the industries have been using this software for contact centers for many years and gaining a...
Read More ⟶KPIs (Key Performance Indicators) help in defining values of different success metrics to explore whether your campaigns work smoothly or not. Different call center solutions show different key performance...
Read More ⟶Call center solutions are plenty in the industry. But, what you need to look for is not just a call center solution, but something exceptional that can help you...
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