iCallify, omnichannel contact center software lets you handle all your communication channels within a single platform. Email, being one of the most vital and professional communication modes, is supported as a primary communication channel in iCallify with integrated email broadcasting solution. It supports call center with email integration to integrate your favorite email account within iCallify to handle inbound and outbound email communication.
Using email as one of the communication channels can empower your support team to respond to customers with more detailed information and insight. These features help in introducing automation and resolving concerns proficiently. It is also a great communication channel for potential sales conversations.
Use the email broadcasting solution feature of iCallify along with the email communication channel to connect to your corporate audience efficiently. Save resources for more productive jobs by automating email marketing campaigns.
Many sales campaigns need back and forth along with sending proposals, quotations, demo videos, and more. With iCallify, call center with email integration support, managing sales emails and handling follow-ups professionally is made easier without switching back and forth between call center software and email client.
Benefit your customers with a detailed explanation, stepwise guides, user manuals, tutorials, and other material to simplify using your products and services. Take advantage of the most professional communication channel in customer care.
Learn how incorporating email in your call center boosts the results of sales and marketing campaigns in a free consultation and demo call.
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