Customer service plays a vital role in the call center industry. In the modern era, customer service is much more than simply responding to customer questions. With the right...
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Security concerns are common in all industries across the globe. To keep the interests of citizens in mind and to enhance security to keep citizens well protected, the government...
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Call center providers often provide a range of technology solutions along with a call center solution. Some features and functionality cannot be developed within this software for call centers....
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The healthcare industry strives to provide the best and life saving care to patients while keeping things easier for families of patients. There are multiple stakeholders in the healthcare...
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Artificial intelligence has become a household name. In the past few decades, several innovations took place, which laid the foundation of different other technologies. For instance, artificial intelligence (AI)...
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The healthcare industry is heavily investing in technology to uplift the standards of patient care. The industry has been tech-savvy for ages, but the emergence of never seen before...
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Contact center solutions are empowered by development companies with custom features and modules. Not only this, but these companies also provide custom integrations with the contact center software. Nowadays,...
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With more than 2 billion active users, WhatsApp has won the show as one of the most engaging communication platforms. From a quick business chat to a long phone...
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Communication is part of all industry verticals. From internal communication to keep business functioning effectively and uninterruptedly, to external communication to keep expanding wings, effective communication is a necessity...
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Over the years, internationalization in businesses has become a trend. In fact, more than a trend, it has become a necessity for any business to go beyond borders to...
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