Frequently Asked Questions
- It can increase sales and conversion rate
- It eliminates dropped calls
- It increases the efficiency of agents and boosts morale
The preview dialer solution is one of the most flexible auto dialing solutions. It not only gives the benefits of auto dialing, but it also gives room to the agent to breathe, compose himself, and jump into the next conversation with context and competence. Our preview dialer solution automatically selects the number and shows a small preview of the lead to the agent. This gives time to the agent along with the context to be prepared for the next call to increase the chance of a conversion. The preview dialer dials the number only when the agent shows the readiness to take the call. It also gives an opportunity to skip the number if the agent is not confident to handle that call successfully. This ensures a high conversion and success rate, which can go up to 300%
Evade the common roadblocks appearing to agents due to lack of knowledge. Let your agents know each important detail about the lead, customer, and call type to have a context driven conversation. Let your agents customize scripts based on information to handle clients in the most efficient manner instead of pushing clients naively to buy.
Preview dialer software has the power to let agents predict the results of the call based on their own skills and understanding. Agents can take the call for which they are mentally prepared with their competence and confidence. Agents can take the liberty to skip calls with low sales conversion chances due to their knowledge and expertise. This helps in handling calls based on skill and competence and it would lead to boosted sales.
Let your agents feel confident about the conversation they will have. This satisfaction of the selection of calls will reflect on their performance. The customers will be left awestruck and impressed with personalized offers and deals that match their preferences and demands. This will aid in creating a win-win situation for agents and clients.
Boost Your Call Connect Rate, Sales Ratio, & Other KPIs with Effective Auto Dialers that Elevate Results of Your Outbound Calling Campaigns.
Make outbound calling campaigns 5x times faster without increasing dropped call rate with power dialing.
Eliminate idle time of agents to maximize efficiency and performance of agents to uplift productivity up to 200%.