iCallify, intelligent contact center software provides a comprehensive sales dialer solution to automate various jobs related to sales campaigns. iCallify, sales dialer solution is built with intelligent features to ensure the call center dialer solution not just automatically dials the numbers, but also helps in increasing sales rate. This solution also helps in converting an inbound call into a personalized sales call to increase sales and conversion rate.
Key characteristics of iCallify, sales dialer solution
Provide a single sign-on solution to your agents to get access to all the required features and tools within the sales dialer solution. From using auto dialers of an intelligent call center software solution to conducting a context driven conversation using customer data available in the CRM, everything can be used within the sales dialer solution to work more productively and it can improve productivity by up to 55%.
Improve collaboration and training
Provide ample tools to your agents to work in a tight knit. iCallify, sales dialer solution enables a collaborative work environment to empower agents to work more closely to generate, nurture, and close more sales deals. The live training and coaching features of this sales dialer software also help in enhancing the training programs to sharpen the expertise and skills of the agents.
Automate sales cycle
Stop wasting the time of your manpower on handling low key tasks such as data record management, dialing phone numbers, remembering follow-up dates, etc. You can use the best sales dialer solution, iCallify to automate the complete sales cycle to enhance sales processes. From making the first contact using auto dialers to following up on the right time with automated callback scheduling and other stages of lead conversion and sales can be automated up to 75% using a sales dialer solution.
Safeguard sensitive data
Data protection is a necessity due to increasing customer concern and tight legislation in multiple countries. iCallify uses SMS verification, data masking, and encryption to ensure customer and other sensitive data is safeguarded in the system. Moreover, provide the most accurate and authorized data access to ensure only authorized personnel gets access to sensitive data to ensure 95.99% of data privacy and security.
Best in the industry auto dialers available in the iCallify, sales dialer solution
iCallify, sales dialer solution incorporates intelligent features to keep your sales and business development team busy handling the sales calls while the low key tasks are managed by the dialer software.
- Live statistics
- CRM integration
- CTI integration
- Data masking
- Authorized access
- Click to call
- Auto dialers
- 3-way conferencing
- Call hold and retrieve
- Attended and blind call transfer
- Call forwarding
- Automated call scheduling
- DNC control
- Extension to extension calling
- Internal chat
- Call recording
- Agent side reports
- System reports
Frequently Asked Questions
It can be used to run any type of outbound or inbound sales campaigns such as cold calling, telesales, cross selling, upselling, reference marketing, warm lead management, and more.
Agents can save time on different jobs that are automated by iCallify, sales dialer solution. This helps agents to invest more time on sales calls to increase sales and lead nurturing rates.
No, sales dialer does not place a robocall. It connects a lead to a live human agent. This is ethical and legal in all countries, unlike robocalls, which are banned in multiple countries.