Key features of iCallify, call center IVR Solution
iCallify, call center smart IVR software helps in customizing your IVR flow using a GUI based web solution. You can design multiple IVR menus and map them with different campaigns. It simplifies managing IVR customization by eliminating technical intricacies.
- Customizable IVR flow
- Drag and drop IVR design
- Customizable welcome greetings
- Time and holiday based IVR messages play
- IVR self service
- Multilevel, dynamic IVR
- Text to speech (TTS)
- Voice prompt upload
- Call recording
- Missed call logging