We are all set to be part of the India Africa ICT Expo 2022, which will take part in Ghana. We will be showcasing our different offerings from our stand at this expo.
Here is the detail of our exhibition stall at this leading African ICT expo:
Booth number: 26
Venue: Kempinski Hotel, Gold Coast Accra, Accra, Ghana
Name: Indo Africa ICT Expo 2022
Date: 14 – 15 Sep 2022
Time: 9 AM Onwards
We are going to showcase our top products and solutions at this leading ICT expo in Ghana. One of the major offerings that we are going to showcase will be our auto dialers. We have one of the most advanced intelligent call center software solutions that are empowered with advanced and futuristic features. We have used artificial intelligence, top VoIP development technologies, and multiple other trending technologies to build never seen before and the most powerful call center solution features.
We also have a lifetime free edition of this intelligent call center solution, which we will showcase during this expo. If you are interested in signing up for the free edition of iCallify, contact us.
During our participation in India Africa ICT Expo 2022, we will showcase our auto dialer software, which is integrated as one of the core features of our best contact center solutions. We have multiple smart auto dialers to benefit African businesses.
Here is a brief of the top auto dialing features that we will be displaying to our stand visitors in Ghana:
Predictive dialer
It is one of the most powerful and intelligent auto dialers. It uses predictive technology to predict whether a customer will pick up the call or not. It further predicts when an agent will be available to take the next call. Based on the predictive dialing ratio, the predictive dialer dials multiple numbers to connect with enough clients to route calls to all agents that get available. Predictive dialing maximizes productivity as it hands over the next call as soon as agents finish up the ongoing one.
Power dialer
This auto dialer software dials phone numbers one by one to save the time of agents. It can disconnect numbers that reach answering machines, IVRs, busy tones, unreachable numbers, etc., and dials the next number immediately.
Progressive dialer
It automatically dials phone numbers one after another. It takes the numbers from the list in a sequential manner, which is why it is called, a progressive dialer.
Preview dialer
As the name suggests, it shows the preview of the lead with some more details, so agents can be prepared to attend this call. Agents also get an option to skip that lead contact and move to the next one.
“Each of these auto dialing features has its own benefits and that is why they are part of our intelligent call center software. We will be showcasing all of these features to our booth visitors with real examples to let them learn how these dialers can benefit their business”, shared the spokesperson of the company.
To know more about our intelligent call center solutions, auto dialers, lifetime free edition.
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