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Voice Broadcasting Software
Receive 300% higher returns by automating call blasting campaigns using our voice broadcasting software integrated into the contact center solution.
Increase Reach with Intuitive Call Broadcasting Software
iCallify, omnichannel call center software is renowned for its unified communication support and automation in call center operations. Its automated voice broadcast feature has an integrated voice call broadcasting solution that lets you send a voice message to all target audiences in a jiffy without involving agents. You can also run IVR voice broadcasting campaigns effortlessly and gauge the response to these campaigns in the reports with this web based voice broadcast dialer software.
Steps to Configure Automated Voice Broadcast Campaign
Add Contact Details
If you have not already saved the contact details in the voice broadcasting solution, upload or import these details. Add all mandatory information to each record, such as name and phone number.
Record a Voice Message/ Upload an Audio File
Either record a voice prompt using a high quality microphone or upload an audio prompt in WAV or MP3 file format. Use this voice prompt to run your call broadcasting campaign for the selected audience.
Define the Campaign and Hit Send
Define a few values in the campaign, such as immediate send or schedule, concurrent calls, etc. Then click send or schedule, and the campaign will reach the target audience at the right time.
Major Utilities of Voice Broadcasting Software
Sent alerts and emergency notification
Send urgent messages that cannot wait and must have a high attendance rate. The voice broadcasting solution helps reach the masses and alert them about emergencies such as server downtime, policy changes, updated pricing plans, etc. Since the message is sent via a phone call, it ensures a high attendance rate.
Collect feedback and run surveys
Whether you want to collect feedback on your customer service process or run a survey on your recently launched product, the voice broadcast software of iCallify maximizes resource utilization and results.
Send reminders
Prevent your clients from forgetting their next appointments, billing dates, etc. The voice broadcasting software sends reminders to all clients for their scheduled appointments, due invoices, etc. This provides a gentle reminder without engaging manual resources.
Run marketing and promotional campaigns
Send promotional codes, discount coupons, announcements of new festive seasons, etc., to your clients with the voice broadcasting solution of iCallify. This enables you to run promotional campaigns effectively and timely. You can also gauge the success of campaigns in reports.
Key Features
Our extensive voice call broadcasting features help you run your voice broadcast marketing, sales, and other campaigns with ease, speed, and accuracy and achieve the desired output.
Unlimited Campaigns
Run infinite campaigns or create tenants to run a voice call broadcasting business with this multi-tenant call broadcasting software.
AMD
Detect answering machines and retry those numbers to ensure your automated voice broadcast reaches the intended audience.
Survey
Use an IVR voice broadcasting campaign to increase audience participation in surveys with boosted interest and engagement.
Press 1 Campaign
Upload and verify voice prompts to voice broadcast dialer software for interactive voice broadcast campaigns to ensure accuracy.
Reports and Analytics
Generate a range of reports and analytical statistics for automated voice broadcast campaigns you run to refine strategies.
Personalized Auto Prompts
Customize your voice call broadcasting campaigns with personalized prompts for better audience engagement.
Speak to our sales representative today
Use an outbound voice broadcasting platform for call centers and businesses to intensify the process and returns of call broadcasting campaigns.
Related Articles
Immerse into the insightful blog posts shared by industry experts on voice broadcasting software to boost returns and the effectiveness of using this software.
Frequently Asked Questions
- It automates the process of calling customers and sharing the same message
-It saves time of customers and agents
-It sends an important message to thousands of people in 90% lesser time than a manual system
-It improves the productivity of your team
-It keeps customers engaged
-It increases ROI
You can upload a voice file to the system to run a call broadcasting campaign using a web based voice broadcasting solution. Alternatively, you can use speed to text converter.
iCallify is an intelligent call center software with robust and reliable features. It does not impose any limit on parallel calls while you use its voice broadcast system. Depending on the concurrent call supported by your package and/ or your hardware or cloud space, you can send parallel calls with this voice blasting solution.
