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Connect iCallify with Odoo
Transform Your CRM into a Smart Communication Hub
Tired of juggling multiple apps for calls, SMS, and WhatsApp in Odoo? Connect iCallify and unify your communication. Empower your sales and support teams to communicate smarter, faster, and all in one place, directly from your Odoo.
Unlock Unified Communication in Odoo
Eliminate App-Switching: Calls, SMS, & WhatsApp, All in One Place
Fragmented communication slows teams down. The iCallify Odoo integration brings the power of unified communication directly to your Odoo platform, ensuring every customer interaction is seamless and logged.
Seamless Outbound Call
Simply click any phone number within Odoo to instantly initiate a call via iCallify.
Smart Inbound Call Handling
Efficiently manage incoming calls with advanced IVR (Interactive Voice Response), call queues, Ring Group, time-based routing and many more options, ensuring calls reach the right team member.
Designed for Sales & Support Excellence
Communicate Faster, Close Deals Quicker, Support Smarter
No matter your industry – retail, healthcare, real estate, manufacturing, or education – this Odoo telephony integration revolutionizes your communication flows, boosting productivity for every team.
For Sales Teams
- Initiate calls directly from your Odoo sales pipeline to prospects, automatically logging every interaction for streamlined follow-ups.
- Reduce call prep time and improve conversion rates with instant access to contact history.
For Support Agents
- Resolve customer issues faster by texting or calling directly from Odoo Helpdesk tickets, with all communication history instantly available.
- Manage inbound calls efficiently, to connect support specialist to customers directly.
For Managers
- Gain complete visibility into all customer communication, tied directly to every contact and deal in Odoo.
- Access call recordings, SMS logs, and WhatsApp chat history for quality control and training.
Key Features
iCallify is furnished with powerful and futureproof elements that empower small businesses to large enterprises.
Multi Level IVR
Empower clients with smart, layered call navigation for quicker service access.
WebRTC Softphone
Connect with customers instantly via browser-enabled calling for effortless communication.
Sticky Agent
Enhance call quality by prioritizing your best agents for critical customer needs.
Custom Multi-level Dispositions
Arrange code in a multi-level structure for agents to search and select disposition easily
Call Routing
Enhance interactions by guiding calls to the best available team member
Call Barge, Monitor, Whisper
Empower your team with real-time supervision for optimal customer interactions.
Time Condition
Maximize agent productivity by aligning calls with your customers' availability.
Call and Voicemail Transcription
Boost Customer Engagement with the Power of Effective Messaging and Call Solutions
Call Recordings
Transform insights from conversations into actionable strategies for improved performance.
Ready to Upgrade Your Odoo with Smart Calling?
Whether you’re looking to empower your sales agents with Odoo VoIP telephony integration or implement a complete contact center solution, iCallify + Odoo has you covered. Discover how unified communication can transform your business processes and drive results.
Why Choose iCallify + Odoo?
Unmatched Benefits for Enhanced Performance
Choosing iCallify for Odoo means choosing a solution built for efficiency, control, and comprehensive communication.
Increased Productivity
Advanced PBX Features
Multi-Channel Engagement
Comprehensive Communication Logging
Simple & Flexible Integration
Trusted by Thousands of Businesses Worldwide
Michael Thompson
Sales Director
USA
"The outbound call center software boosted our team’s efficiency with auto-dialing and real-time analytics. Easy to use, reliable, and great for scaling sales outreach."
Thabo Mokoena
Customer Service Manager
South Africa
"This call center software helped us streamline inbound and outbound calls, improve response times, and give agents better tools to serve customers efficiently."
Emma Wilson
Operations Head
UK
"Using the IVR system with voice broadcasting made customer communication seamless. It saved time, automated routine interactions, and helped us reach larger audiences with clear messaging."
Akinbiyi David Oluwole
Managing Director
Nigeria
"iCallify has proven to be a highly reliable and scalable omnichannel contact center solution, transforming the way we manage customer communications. The platform delivers exceptional call quality, intelligent routing, and real-time analytics, enabling our team to handle customer interactions more efficiently and professionally...Read more"
Frequently Asked Questions
We support all Odoo versions, including both Community and Enterprise editions.
Yes, our integration is designed to work seamlessly with both Odoo Cloud and self-hosted deployments.
Calls are launched through your iCallify account via a simple click-to-call action within Odoo. The actual call handling occurs through iCallify's robust telephony system.
Absolutely. All call details, recordings, and SMS/WhatsApp message history can be automatically pushed to the chatter or comments field in the relevant Odoo modules (e.g., Contacts, CRM, Helpdesk tickets) for a complete historical record.