Launching your own business can give you wings to meet your professional goals at double speed. You can be your own boss and what is even more important is...
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Auto dialers are popular for speeding up outbound campaigns. Most of the time, the auto dialer software or feature gets used to run sales campaigns. One of the most...
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Call center solutions have become a household tool for businesses as the focus is now shifting towards client centric business rather than feature centric or business centric. As the...
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9 out of 10 customers prefer to buy from a company or stay with the company that provides the best customer experience. In fact, customers are happy to pay...
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Technology tools have helped businesses to thrive in a highly competitive and demanding environment. Technology has invented multiple tools to meet each specific business need. In the call center...
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More than 200 million businesses use Facebook for business and out of them 90% of businesses are active on this social networking platform to run their marketing and advertising...
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Patient care and healthcare have been the major focus for many developed and underdevelopment countries. Healthcare has been a prime concern in some countries across the world. The pandemic...
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Customer experience is necessary for any business. That is why people have stopped outsourcing their customer care jobs and started setting up an in-house customer care center using an...
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A call center solution benefits all different horizons of industries, but some of the industries have been using this software for contact centers for many years and gaining a...
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KPIs (Key Performance Indicators) help in defining values of different success metrics to explore whether your campaigns work smoothly or not. Different call center solutions show different key performance...
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